FAQS

Return Policy 

Due to the nature of our products, all sales will be final on all products. If there are any issues with your order, please contact us at info@metangebeauty.com 

Fulfillment

Please allow us to process your order within 3-5 business days. Once your order has been fulfilled, please allow for the estimated shipping times below, which may vary depending on the shipping carrier. 

Shipping 

Estimated time for expedited shipping within Canada is 5-9 business days.

Estimated time for expedited shipping to the US is 7-10 business days. 

However, depending on the shipping carrier, unforeseen shipment delays may occur as a result of volume and demand. 

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to track the progress of your delivery.

Undelivered Packages

We kindly ask that you be available to accept your package at the time of your scheduled delivery date.          

Once the confirmation of delivery has been issued, Métange is not responsible for any missing, lost and/or stolen packages.

For all other inquires, kindly contact us info@metangebeauty.com